What does Rio Bank do with your personal information?
Financial institutions choose how they share your personal information. Federal law gives you certain rights to limit some—but not all—sharing. It also requires us to inform you how we collect, use, and protect your data.
Please read this notice carefully to understand our practices.
We collect and share personal information depending on the product or service you have with us. This may include:
If you are no longer a customer, we may still share your information as outlined in this policy.
Like all financial companies, we need to share some customer information to conduct daily operations. The table below explains the reasons we may share data, whether we actually do, and whether you can limit this sharing.
| Reason for Sharing | Does Rio Bank Share? | Can You Limit This? |
|---|---|---|
| For daily business operations — such as processing transactions, maintaining accounts, complying with legal orders, and reporting to credit bureaus | Yes | No |
| To offer you products and services (marketing purposes) | No | We don’t share |
| Joint marketing with other financial companies | Yes | No |
| Sharing with affiliates — for business purposes related to your transactions and experiences | No | We don’t share |
| Sharing with affiliates — for information about your creditworthiness | No | We don’t share |
| Sharing with non-affiliated companies to market to you | No | We don’t share |
Call us at (956) 631-7890 or visit www.rio.bank.
We use security measures that comply with federal law, including computer safeguards and secured files and buildings. Access to your data is limited to employees who need it to serve you.
We collect your personal data when you:
We may also receive information from credit bureaus, affiliates, and other companies.
Federal law allows you to limit only:
Texas state laws or individual company policies may give you additional rights.
Companies related by common ownership or control. These may be financial or non-financial firms.
Rio Bank does not have affiliates.
Companies not related by ownership or control. These may also be financial or non-financial.
Rio Bank does not share information with non-affiliates for marketing purposes.
A formal agreement with non-affiliated companies to offer you financial products or services.
Our joint marketing partners include select financial institutions.
How to File a Complaint:
Rio Bank is licensed under the laws of the State of Texas and is subject to oversight by the Texas Department of Banking.
If you have a complaint, contact the Department through any of the options below: